If you play Heavy Iron Studios’ games or access any of our other Services on a social network like Facebook, Heavy Iron Studios receives certain information about you from the social network automatically. The information we receive depends on the Heavy Iron Studios game you’re playing, the social network, and your privacy settings and your friends’ privacy settings on that social network.
For example, Heavy Iron Studios may collect and store some or all of the following information provided by the social network:
If you are unclear about what information a social network is sharing with us, please go to the social networks where you play our games to find out more about their privacy settings.
We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
In some cases, we will connect this information with your social network ID or Heavy Iron Studios user ID.
If you play Heavy Iron Studios games on your mobile device, in addition to your device identifiers, we may also collect:
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
One important use of your information is communication. If you have provided your e-mail address to Heavy Iron Studios, we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status such as “crops ready” as well as tell you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages.
We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 31 and 35 who live Los Angeles) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, and advertising, and other business purposes.
In addition, we will share your information (which may include personal information) with third parties (in other words, parties other than Heavy Iron Studios) or allow third parties to collect this information from our Services in the following circumstances:
We have advertising on our Services.
We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent.
When advertisers or ad networks place ads in our Services, they may collect or we may share the following types of information from within our Services:
The information collected may be used to:
Advertisers or ad networks may collect this information through the use of tracking technologies like browser cookies and web beacons, and they may use a single tracking technology or multiple tracking technologies at the same time.
Please note, after clicking on a third party advertisement, you may no longer be on a site hosted by Heavy Iron Studios or the social network through which you are playing Heavy Iron Studios’ games.
Your information, and the contents of all of your online communications in our Services and between You and Heavy Iron Studios may be accessed and monitored as needed to provide our Service and may be disclosed:
We will share your information with third party companies to perform services on our behalf, like processing payments, analyzing data, optimizing game play, e-mail delivery, hosting services, customer service and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements. We contractually require these third party service providers to maintain the confidentiality of the information we share with them, and we contractually require them not use your information for anything other than to provide services on our behalf.
In the event that Heavy Iron Studios undergoes a business transition, like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know of the business transition before transferring your personal information.
To manage the information Heavy Iron Studios receives about you from a social network, like Facebook, where you play our games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your Heavy Iron Studios game profile in certain games, visit the “settings” page in that game. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”
If you want to review, delete, or change the information Heavy Iron Studios has about you or have additional questions, e-mail us at
If you no longer want Heavy Iron Studios to make active use of your information, you may send an e-mail to
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the “settings” page for the relevant game.
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page.
If you are interested in more information about tailored advertising and your choices to prevent third parties from delivering tailored web and mobile web advertising you may visit the following websites:
These opt-out tools are provided by third parties, not Heavy Iron Studios. Heavy Iron Studios does not control or operate these tools or the choices that advertisers and others provide through these tools.
In addition, if you do not want to receive tailored in-application advertisements from third parties that relate to your interests in apps on your mobile device, you may opt-out by adjusting the ad tracking settings on your device. You can also reset the “Advertising Identifier” (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous “Advertising Identifier.” Further, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that offer to provide you with control regarding the collection and use of cross-app data for tailored advertising. Like the opt-out tools mentioned above for web, these mobile opt-out tools are provided by third parties, not Heavy Iron Studios. Heavy Iron Studios does not control or operate these tools or the choices that advertisers and others provide through these tools.
Please note that you may still receive advertisements from third parties within Heavy Iron Studios’ games even if you opt-out of tailored advertising but they will not be based on your activity across unrelated web sites or apps.
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
If you disable cookies, you may lose some of the features and functionality of our Services because Heavy Iron Studios cookies are necessary to track and enhance your game activities.
At this time, there is no general agreement on how companies like Heavy Iron Studios should interpret Do Not Track signals. Heavy Iron Studios does not currently respond to Do Not Track signals, whether that signal is received on a computer or on a mobile device. You can learn more about Do Not Track here.
Our websites and games may contain advertisements from Third Party Services, which are companies other than Heavy Iron Studios that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third Party Services. If you have any questions about how these Third Party Services use your information, you should review their policies and contact them directly.
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
If you have an account registered directly with Heavy Iron Studios, your profile information is protected by the password you use to access your Heavy Iron Studios account. It is important that you protect and maintain your Heavy Iron Studios account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your Heavy Iron Studios account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your Heavy Iron Studios games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your Heavy Iron Studios account and any social network account you have used to access our Services after you use it.
When you sign into your Heavy Iron Studios account or enter payment information, we or our third party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information.
While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at